Refund/Exchange Process

Return approved Product inspected Customer will be notified of decision and confirm a refund/exchange If valid, a refund will be processed within 10 business days; alternatively, exchanges will be actioned and despatched within 10 business days if stock is available....

Returns for defects or product failures

Please refer to our WARRANTY POLICY when determining if a product is defective or has failed prematurely. Products can be returned on condition: Products with a factory fault need to be returned within 14 days of the product being delivered Products that have failed...